The Maglev control box and the the client computer are connected via Ethernet. To allow controllers to run at 1 kHz or faster, this connection needs to be reasonably fast. There are two simple ways to test connection speed:
If controllers (or demo programs coming with the API) are unstable, one possible reason is that the Ethernet connection between control box and client machine is too slow (10 Mbps instead of 100 Mbps, half duplex vs. full duplex, etc.).